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Welcome to Gazz Godz - Where the Godz Get Their Gazz

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(704) 251-7855

10022 University City Blvd., Charlotte, NC 28213

Thank You for Contacting Gazz Godz

FAQ

Frequently Asked Questions

  • Q: What are the differences between Indica and Sativa strains?
    A: Indica and Sativa are two primary types of cannabis plants with distinct characteristics. Indica strains are often associated with relaxing effects, making them suitable for evening use. They may help with sleep, relaxation, and pain relief. Sativa strains, conversely, are known for their energizing and uplifting effects, making them ideal for daytime use. Hybrid strains combine elements of both, offering a balanced experience. However, it's essential to note that individual experiences can vary, and factors like terpenes also contribute to the overall effects.
  • Q: What's the difference between Delta 8, Delta 9, and Delta 10 compared to CBD and THC, and how do they differ from each other?
    A: Delta 8, Delta 9, and Delta 10 refer to distinct variations of THC (tetrahydrocannabinol), the psychoactive compound found in cannabis. Here's a breakdown of their differences: Delta 8 THC: Source: Derived from hemp or cannabis. Psychoactive Effects: Mild psychoactive effects, less intense than Delta 9 THC. Legality: Federally legal, though regulations vary by state. Delta 9 THC: Source: Found in higher concentrations in marijuana. Psychoactive Effects: Potent psychoactive effects, responsible for the "high" associated with cannabis. Legality: Federally illegal, legal in some states for medicinal and/or recreational use. Delta 10 THC: Source: Extracted from hemp or cannabis. Psychoactive Effects: Varies, but generally milder than Delta 9 THC. Legality: Legal status is evolving, and it's essential to check local regulations. CBD (Cannabidiol): Source: Predominantly derived from hemp. Psychoactive Effects: Non-psychoactive; does not produce a "high." Legality: Federally legal, widely available. Key Differences: Psychoactivity: Delta 8 and Delta 10 offer milder psychoactive effects than Delta 9 THC, while CBD is non-psychoactive. Legality: Delta 8 and Delta 10 are subject to varying legal statuses, while CBD is federally legal. Source: Delta 8, Delta 9, and Delta 10 are all derived from cannabis or hemp, but their concentrations and sources differ. It's crucial to understand these differences to make informed choices based on individual preferences and legal considerations. Always check local regulations and consult with our onstaff healthcare professional Dr. G, for personalized advice.
  • Q: How are your products sourced and tested?
    A: Our products are sourced from reputable and licensed cultivators and manufacturers. We prioritize partnerships with those who share our commitment to quality and responsible practices. All products undergo rigorous testing by third-party laboratories to ensure they meet strict quality and safety standards. Testing includes analysis of cannabinoid content, terpene profiles, and screening for contaminants such as pesticides and heavy metals. We believe in transparency, and test results are often available on our website.
  • Q: Can you provide information about the different strains available?
    A: Certainly! We offer a curated selection of strains, each with its unique characteristics. Whether you prefer the calming effects of an Indica or the uplifting vibes of a Sativa, our strains cater to various preferences. Some popular strains include: Indicas: Known for relaxation and sedative effects, perfect for evening use. Sativas: Energizing and creative strains, ideal for daytime use. Hybrids: Combining the best of both worlds, offering a balanced experience. Our knowledgeable staff can assist you in choosing a strain that aligns with your desired effects and preferences. Visit our website or consult with our team for detailed strain information.
  • Q: Can you provide information on the benefits of CBD and THCA?
    A: Certainly! Both CBD (cannabidiol) and THCA (tetrahydrocannabinolic acid) are cannabinoids found in the cannabis plant. CBD is renowned for its potential therapeutic benefits, including stress relief, pain management, and promoting relaxation without the psychoactive effects associated with THC. THCA, on the other hand, is the precursor to THC and is thought to have anti-inflammatory and neuroprotective properties. Understanding the distinct properties of each can help users choose products aligned with their wellness goals.
  • Q: How can I place an order on your website?
    A: Placing an order on our website is easy and convenient. Simply follow these steps: Browse our product selection and click on the desired item. Add the product to your shopping cart. Review your cart to ensure accuracy. Proceed to checkout and provide necessary details, including shipping information. Choose your preferred payment method. Confirm your order and wait for the confirmation email. If you encounter any issues during the process, feel free to reach out to our customer support team for assistance.
  • Q: What payment methods do you accept?
    A: We strive to offer a variety of payment options for your convenience. Currently, we accept the following payment methods: Credit and debit cards (Visa, MasterCard, American Express) Cash on pickup (In-store) Loyalty Points (Guru Green Points ) Please note that payment methods may vary based on your location and local regulations. We're continually exploring additional payment options to enhance your shopping experience.
  • Q: Can I modify or cancel my order after it's been placed?
    A: Once an order is placed and confirmed, modifications or cancellations become challenging. We process orders quickly to ensure prompt delivery. If you need to make changes, log into your account or please contact our customer support team immediately, calling will be the fastest. While we cannot guarantee changes, we'll do our best to assist you within the limitations of our order processing system. For urgent summoning, call our Gazz Attendants for immediate assistance 704-251-7855.
  • Q: How can I track my order?
    A: Once your order is processed and shipped, you'll receive a confirmation email with a tracking number. Use this number to track your package through our website or the carrier's tracking system. If you encounter any issues or need assistance with tracking, feel free to contact our customer support team.
  • Q: Do you offer international shipping?
    A: No, we do not offer international shipping at this time as products aren't legal everywhere and it's more of a hassle than the Godz can deal with.
  • Q: What are your shipping options and delivery times?
    A: We offer various shipping options to accommodate your preferences and urgency. Standard shipping typically takes 3-5 business days, while expedited options may deliver within 1-2 business days. Exact delivery times depend on your location and the chosen shipping method. You'll receive a tracking number in your confirmation email to monitor your package's progress.
  • Q: How do I initiate a return?
    A: To initiate a return, please follow these steps: Contact our customer service team at admin@gazzgodz.com with your order number and reason for the return. Our team will provide you with a return authorization and instructions on where to send the product. Once we receive the returned product, it will undergo inspection. If the return is approved, a refund will be issued to the original payment method within 3-5 business days.
  • Q: What should I do if I receive a damaged or defective product?
    A: If you receive a damaged or defective product, please contact our Gazz Station Attendants immediately. Provide details about the issue and, if possible, include photos or other documentation. We swear on ourselves to swiftly either replace the product or issue a refund, depending on your preference.
  • Q: What is your return policy?
    A: Our return policy allows for the return of unopened and unused non- consumable products within 10 days of the original purchase date. Items must be in their original packaging. For detailed instructions on initiating a return, please refer to our "Returns and Refunds" page on our website.
  • Q: Are there any program fees or requirements?
    A: No, membership in the Frequent Fuelerz loyalty program is completely free. Simply create an account on our website, and you'll be eligible for all the exciting perks and rewards that come with being a Frequent Fueler member.
  • Q: What are your membership tiers and benefits?
    Recreational Refueler: - Entry Level: Free - Benefits: Basic access to the loyalty program, earning points for purchases. - Requirements: Automatic enrollment upon joining the loyalty program. 2. Frequent Fueler: - Points Required: [500] points - Benefits: - All Recreational Refueler benefits. - Exclusive access to Thunderous Terpene Dialogues. - Double points on select promotions. - Requirements: - Accumulate Gazz Godz points through purchases, event attendance, and other program participation. 3. Gazz Guzzler: - Points Required: 2000 points - Benefits: - All Frequent Fueler benefits. - Priority access to new product releases. - Personalized guidance from the Pantheon of Wellness. - Triple points on select promotions. - Requirements: - Accumulate Gazz Godz points through purchases, event attendance, and other program participation. 4. Lightning Original Guru (OG): - Points Required: 5000 points - Benefits: - All Gazz Guzzler benefits. - VIP entry to the Olympus Wellness Symposium. - Quarterly Thunderbolt Wellness Packages. - Quadruple points on select promotions. - Requirements: - Accumulate Frequent Fuelz points through purchases, event attendance, and other program participation.
  • Q: How can I join the Gazz Godz loyalty program?
    A: Joining our loyalty program is simple! Create an account on our website, and you will automatically be enrolled in the Gazz Guru loyalty program. Start earning points with every purchase and unlock the Mount Olympus of exclusive benefits and Godz Giftz!
  • Q: What are the benefits of joining our Frequent Fueler loyalty program?
    A: Becoming a Freqent Fueler comes with exclusive perks, including: Member-Only Discounts: Enjoy special discounts and promotions available only to Frequent Fuelers. Early Access to New Products: Be among the first to explore and purchase new arrivals before they are made available to the public. Loyalty Points: Earn points for every purchase, which can be redeemed for discounts on future orders. Birthday Bonuses: Celebrate your special day with a unique birthday offer as our way of saying thank you. Exclusive Events: Gain access to members-only events, workshops, and product launches.
  • Q: How do I reset my password if I forget it?
    A: To reset your password, navigate to the login page and click on the "Forgot Password" link. Follow the prompts to receive a password reset email. If you encounter difficulties, contact our technical support team at admin@gazzgodz.com, and they'll guide you through the process.
  • Q: What are your customer support hours?
    A: Our customer support team is available during the following hours: Saturday 12–6 PM Sunday Closed Monday 11 AM–8 PM Tuesday 11 AM–8 PM Wednesday 8 AM–8 PM Wake & Bake Wednesday Special In Store 8-10am 30% off Thursday 11 AM–8 PM Friday 11 AM–8 PM Feel free to reach out to us within these hours, and we'll respond to your inquiries as quickly as possible.
  • What are your store hours?
    Mon, Tue, Thur, Fri: 11am - 8pm Wed: 8am - 8pm Sat: 12pm - 8pm Ext. Hours Sun: 12pm - 6pm Now OPEN!
  • Q: How can I contact your customer support team?
    A: We're here to assist you! You can contact our customer support team through the following methods: Email: Reach out to us at admin@gazzgodz.com for prompt assistance. Phone: Call our customer support hotline at 704-251-7855 during our operating hours. Contact Form: Visit our "Contact Us" page on the website to submit a form with your inquiry.
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