REFUND POLICY

Welcome to Gazz Godz Dispensary's Return Policy.

 

We strive to ensure your satisfaction with our products. Please read the following policy carefully to understand our guidelines for returns.

 

Last Updated: November 15, 20241.

 

1. Eligibility:

a. Products Eligible for Return: Only unopened and unused products in their original packaging are eligible for return.

b. Timeframe: Returns must be initiated within 5 days of the original purchase date.

 

2. How to Initiate a Return:

a. Contact Us: To initiate a return, please contact our customer service team at admin@gazzgodz.com. Provide your order number, the reason for the return, and any supporting documentation.

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b. Return Authorization:

Wait for our customer service team to provide you with a return authorization and instructions on where to send the product.

 

3. Shipping Costs:

a. Customer Responsibility: Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

b. Non-Refundable Shipping Costs: Original shipping costs are non-refundable.

 

4. Refund Process:

a. Inspection: Once we receive the returned product, it will undergo inspection to ensure it meets the eligibility criteria.
b. Refund Issued: If the return is approved, a refund will be issued to the original payment method within 10 business days.

 

5. Exchanges:

We do not offer direct product exchanges. If you need a different product, please follow the return process and place a new order.

 

6. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund, and we may request photos or other documentation.

 

7. Cancellation:

Once an order is placed, it cannot be canceled. Please review your order carefully before confirming.

 

8. Contact Information:

If you have any questions or concerns about our Return Policy, please contact us at admin@gazzgodz.com.By making a purchase on our website, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this Return Policy.

 

Gazz Godz Dispensary reserves the right to update or modify this policy at any time. Please check back periodically for any changes.